JOB PROFILE OF P.O./CLERK
What is the job Profile of a Probationary Officer in a Bank?:
A Bank Probationary Officer (PO) in the bank is the first level appointment for bank officers and the promotional prospects are quite good with the work as it defining the limit for the candidate's success(one can reach position as high as CMD of Bank, even lucky one can become Dy. GOVERNOR, RBI also).
Job profile of PO (Probationary Officer) is General Banking, administration work and any other work assigned by the Bank from time to time. He is a supervisor and has to check work carried out by clerks.
In Public Sector Banks, A Bank PO can be asked to do anything till the completion of its probation period. After the confirmation he/she can give tasks having routine work like posting, scrolling or advances or anything that is related to banking. He/she generally assigned to various responsibilities, as directed by Branch Manager or his/her boss in administrative office . They are trained for accounting, marketing, finance, investment as well as billing.
The Bank PO also work on increasing other aspects of the bank's business such as the loan department, the mortgage and finance divisions of the bank. Handling customer complaints and issues is also the responsibility of the Bank PO. Often this means dealing with complaints over issues such as charges, discrepancies in accounts, or even in complaints with service at the bank. Good communication skills and an ability to resolve conflicts calmly is essential for a Bank PO .
Bank PO joins the bank as Asst manager after the end of probation period . Initially he/she may be posted in a branch where he/she will handle daily customer transaction like passing a cheque, cash management, Draft issuance etc. After certain experience and depending upon skill/aptitude, the person would be given an opportunity to work in other areas like planning, marketing, budgeting, processing of loan , investment management etc.
What is the job Profile of a Clerk in a Bank?:
Entry level official of bank, can rise upto highest position in Bank. Many examples of bank clerks becoming CMD of Banks. *First level official of bank inter act with customers.
* has to handle all type of banking transactions such as cash receipt, cash payment, clearing of cheques, collection of taxes, issuance of drafts, pay orders, NEFT, RTGS, REMITTANCES, locker ,loans, foreign exchange, collection of bills, posting of vouchers in systems etc.
*has to contribute in business development of bank.
* eligible for promotion to next rank i.e . officer in 3 years in most banks. it can be 2 years in some cases when vacancies are more.
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